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From the catalog
Why third-party testing
Most suppliers publish a manufacturer's own spec sheet. We send every lot to Plasmid Analytical, an independent laboratory, and publish what comes back — signed, dated, and verifiable against the lab's record.
The synthesis lab never grades its own work. Each certificate is signed by the analyst who ran it, with the client and manufacturer of record stated.
Potency by HPLC-UV against the label claim, purity by HPLC area with a ≥98% floor. Blends list every component so each mass is confirmed individually.
Membrane filtration with a 14-day incubation. A purity number without a sterility result only tells half the story.
Every certificate carries a QR code and a 12-character key. Enter it at the laboratory's own verification page — a certificate that does not match their record was not issued by them.
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Shipping & guarantee
Orders placed before 2 pm ET on a business day leave that afternoon with tracking. If anything arrives damaged or incorrect, it is replaced — not debated.
Questions
Anything not covered here — email jack@elementlabsusa.com with your lot or order number. Replies within one business day.
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Lot release alerts
New lots, restocks and pending certificates as they are issued. No promotions, one message per release.
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Support
Certificate questions, lot look-ups, shipping and returns. Include your order or lot number and you will have an answer within one business day.
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